Tell you the truth first
If a stain is not coming out, you hear it before we start, not after. Managing an expectation costs us nothing. Breaking one costs us a neighbour.
- Mon–Fri 8am–7pm
- New Richmond, WI & 30 miles around
About A Wise Solution
One owner, one truck, and a straight answer about what your carpet can and cannot be brought back from.
Who you are hiring
The person who answers is the person who shows up.
A Wise Solution has been cleaning carpet, rugs, upholstery and tile across the St. Croix Valley since 2021. It is Tony’s business, and Tony does the work.
That sounds like a small detail until you have had the other experience — a dispatcher guessing at your square footage over the phone, then a technician arriving who has never spoken to you, working from a script, quoting a number nobody warned you about.
Here you get one conversation with one person. Tony walks the space with you, tests the fibers, points out what is dirt and what is permanent wear, and gives you a firm number before anything comes off the truck. If something will not come out, he says so first rather than after you have paid.
Homes, clinics, offices, rentals and move-out turnovers all get the same standard. The equipment does not change based on who is watching.
“Tony has been out to clean my carpets in my clinic several times and he continues to AMAZE me! Not only is he a terrific person, he is thorough, and very detail orientated.”
Dr. Jamie C. — Google review
2021
Serving the valley since
30mi
Radius from New Richmond
4
Steam cleaning specialties
1
Owner on every single job
How we work
Four things we will not bend on.
Quote it, then honour it
The number you get after the walkthrough is the number you pay. No surprise line items, no upsell halfway through, no deposit to hold a slot.
Treat it like our own
Furniture gets protected, corners get checked, and spots get treated individually rather than hoping the general pass catches them.
Come back if it is wrong
If a spot returns or something got missed, call and it gets made right. No arguing about it. That is easier to promise when the owner is the one who did the work.
The method
Why hot water extraction, not a rented machine.
The difference is not the soap. It is heat, pressure, and how much of the water comes back out of the fiber before we leave.
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Inspect and pre-treat
Fiber type, condition, and problem areas get identified first. Pre-treatment goes on the spots that need it, and gets time to work.
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Agitate
Working the solution into the pile breaks the bond between the soil and the fiber. Skipping this is why a rented machine mostly just makes carpet wet.
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Extract
Heated solution goes deep, then gets pulled back out under vacuum, carrying the dirt, dander and odor with it instead of pressing it further down.
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Walk it together
Room by room before we pack up, so anything missed gets caught while we are still standing there. Typical carpet is dry in 4 to 8 hours.
The whole company
Two people. That is the org chart.
Tony Arrona
Owner & technicianQuotes the job, does the job, and answers the phone in between. If you have spoken to A Wise Solution, you have spoken to Tony.
Jacob Burns
Scheduling & supportKeeps the calendar moving behind the scenes so nobody waits three weeks for a callback, and so short-notice jobs can actually get slotted in.
Ready when you are
Let’s steam it clean.
Free quote, straight answers, and a firm price before we start. Serving New Richmond and about 30 miles around it.
Monday–Friday, 8:00am–7:00pm · More ways to reach us